Senior Technical SEO Account Manager
IDHLWe’re IDHL.
With over 20 years’ experience under our belt, we’d say we know a thing or two about all things digital.
Our portfolio of services span performance marketing, website development, eCommerce, and data intelligence. But we’re more than just a digital agency; we're our client's key partner in growth.
Joining our performance division, you’ll be part of a team of SEO experts and paid media trailblazers. Working across outreach, technical SEO, digital PR, social media and more – there’s not a part of performance marketing we don’t deliver.
Our superpower is helping ambitious brands accelerate their growth in the digital economy, and we work with some pretty cool clients like Costa, tombola, and Lights4fun.
But what’s in it for you?
Aside from working with some of the best in the business (there are nearly 400 of us across IDHL), we offer a variety of benefits all aimed at making your life that little bit sweeter:
- 26 days holiday plus bank holidays and a birthday lie-in
- Two additional days for wellbeing and a volunteering day
- Additional annual leave purchase scheme or trade leave you don’t use for extra salary
- Hybrid working (a mix of office and home-based for many of our roles)
- Flexible working scheme
- Financial support from Salary Finance and Bippit
- Company pension scheme and health care cash plan
- Private health care dependent on length of service
- Clear training and progression programme
- Free mortgage advice from experts
- Regular company events and awards
- Employee perks portal
- Plus many more, visit our careers page for more details
Invested in your growth.
Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.
Inclusivity matters to us.
We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.
About You
About The Role
As a Senior Technical SEO Account Manager, you will lead on a large size portfolio of clients and be responsible for improving organic performance alongside achieving client KPIs. You will also manage a small team of Technical SEO juniors and will be responsible for helping with their development, ensuring consistencies are happening across them all whilst also supporting them with the success of their client accounts.
You will be a natural born leader, an expert in creating and implementing SEO strategies and a strong communicator.
You will have been in a similar role previously with experience in both Technical SEO and managing people and you’ll have been in the Technical SEO industry for at least 5.5 years.
- Lead on a large size portfolio of clients and drive positive results by implementing effective SEO strategies
- Be the lead of a small team of Technical SEO people and be responsible for the quality of work your team produces alongside the performance obtained on your team’s client accounts
- Step in and assist your team members with problem solving, improving performance and taking a lead in client meetings where needed
- Work collaboratively with the Client Services Account Manager on all aspects of your accounts to provide the client with the best possible service. Ensure this is happening within your team too
- Achieve account renewals and upsells both individually and in your team, by driving strong SEO performance, communicating clearly with clients, and hitting all internal and external KPIs
- Generate and deliver monthly client reports which include insightful and accurate commentaries
- Can delegate work effectively
- Deep dive into client websites and complete Technical Audits. Summarise actions that you would recommend implementing to the client
- Provide clear and concise briefs to other SEO teams for them to be able to deliver client work within set deadlines. Those teams include Content, Outreach + Digital PR
- Set realistic deadlines with colleagues and never miss a deadline that has been agreed. You will also be responsible for keeping within client budgets to ensure they remain profitable
- Proactively volunteer to pick up additional tasks as and when required to help support the Technical SEO Team
- Ensure daily admin tasks are completed accurately and on time
- Be proactive in your personal development and be in the know with industry updates
- Have at least 5.5 years’ experience in a similar role within the Technical SEO industry, ideally within an agency setting
- Excel in delivering presentations both F2F and via Teams
- Be a strong communicator and a natural born leader
- Have the confidence to present data and key findings to senior stakeholders within our business and externally
- Be fluent in English for both your verbal and written skills
- Have an advanced knowledge of excel
- Can analyse large data sets and summarise clearly your key findings and any actions required
- Have the confidence to put forward your own ideas and thoughts, even if they differ to what somebody else believes
- Good people and relationship building skills
- Excellent time management skills
- A strong work ethic
- Understand how to use some external SEO tools such as SEMrush, MOZ, SERanking etc.
- Prior line management or coaching experience would be desirable
Essential
● Advanced capabilities of Excel and PowerPoint
● GA4 certificate
Desirable
● Presentation skills training
● Line management/ coaching skills training
- Ensure all your clients are between 80-90% Prime Margins
- Hit 85%+ productivity
- All clients are to have a Commercial KPI
- Provide junior team members with feedback on work they’ve completed for you, make sure you include SMART actions and objectives for them to work on (if needed).