Introduction
Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About The BUSY Group…
The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services.
Description
BUSY At Work is growing its BUSY Business division and is seeking a technically capable Digital Advisor with strengths in websites, SEO, online systems and digital optimisation.
This role is ideal for someone who enjoys solving practical digital problems, improving online performance and helping business owners better understand the technology behind growth.
You'll work directly with business owners to assess their digital systems, improve their online presence and build the practical skills and confidence to manage and grow their digital foundations.
About the Role
Working directly with small business owners, you’ll provide advisory and implementation support across areas such as:
- WordPress, Wix and Squarespace
- SEO and Google search visibility
- Website performance and user experience
- eCommerce platforms including Shopify, WooCommerce and Wix
- CRM systems and automation tools
- Cybersecurity basics for small business
- AI-powered business systems
- Digital workflows and integrations
- Online business software and operational efficiency
You’ll support businesses at varying stages of digital maturity from first-time operators to established businesses needing stronger systems and online capability. The role also involves:
- Deliver one-on-one digital advisory sessions
- Conduct digital needs assessments and audits
- Develop tailored digital action plans
- Provide practical recommendations and implementation guidance
- Support businesses to improve SEO and online visibility
- Assist with website, eCommerce and systems improvements
- Deliver workshops and webinars across digital capability topics
- Build and maintain relationships with local Chambers of Commerce, councils, business networks and regional stakeholders to drive program awareness and referrals.
- Support regional roadshows, business expos and engagement events
This role can be based in either Cairns or the Sunshine Coast and operates under a hybrid work model, combining in‑office collaboration with work‑from‑home flexibility. The position also includes regional travel and occasional out‑of‑hours commitments, such as evening workshops and weekend events. This is a fixed term role until March 2030.
Why Join BUSY Business?
- Join a growing and innovative business support division
- Help real businesses create measurable outcomes
- Strong variety across advisory, workshops and stakeholder engagement
- Opportunity to help shape a rapidly evolving service offering
- Work with a collaborative and forward-thinking team
- Regional engagement and networking opportunities
- Competitive salary: $90,000-$100,000 + super + car
- 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
- Clear pathways for internal advancement
- Dedicated training budget for personal and professional growth
- BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
- Community Giving day
- Enjoy work that genuinely impacts lives
- Employee Assistance Program with Sonder Wellbeing App
Skills And Experiences
About You
You may come from:
- Website development or WordPress support
- SEO or digital optimisation
- Digital consulting
- Systems implementation
- eCommerce support
- Technical account management
You don’t need to be a full-stack developer, but you do need to understand how digital systems work together to support business growth. Ideally, you’ll have experience with:
- WordPress, Shopify and Wix
- SEO/SEM
- Google Analytics 4 and Google Search Console
- Google Business
- CRM platforms and automation workflows
- Website optimisation and analytics
- AI and modern business software
- Small business advisory or client-facing support
- Workshop facilitation or customer training
Next steps...
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.